0 → 1 case study

Idea to launch, and everything between

The Cash App January Banking Giveaway, from the research and the brief, through three directions and forty lockups, to a launch across web, in-app, email, push, and social.

0→1Art DirectionCampaign· 8 min read
E
Eric Jordan

This is the long version of what we talked about. One project from a blank canvas to launch, with my role marked at every stage: reading the data and rewriting the brief, running concepting and both reviews, art directing production across every surface, and shipping it. If you are reading this without having been on that call, start with what I owned below. The interesting part isn't what shipped. It's what didn't, and why.

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The launched Cash App Friday sweepstakes page. Save $10, and you could win $100.

0→1Cash App

January Banking Giveaway

Save $10, and you could win $100. One promotion, taken from research and a blank canvas to a live campaign across every surface Cash App owns.

Web Designer and Art Director. Research, concept, and delivery.Dec 2025 – Jan 2026
CampaignMotionSystems
My role

What I owned, stage by stage

One creative lead across the whole arc. Where others contributed, it is named. If you are reading this without having been on the call, this is the fastest way to see the shape of the work.

RoleCreative lead
TeamFour partners
Timing0 → 1, seven weeks
ResearchWeek 1
Read prior giveaway performanceAudience and eligibility constraintsCompetitive and category scanInterrogated the brief with the marketing lead
BriefWeek 1
Rewrote the ask into three design constraintsDefined what success looked likeSet the asset matrix across every surface
ConceptWeeks 1 to 3
Braindump and reference gatheringThree directions built to equal depthKey art and scaling testsRan two concept reviews
Art directionWeeks 3 to 5
Type and lockup systemMotion direction and timing3D and generative asset directionFinal selects and the cut list
ProductionWeeks 4 to 6
Web page desktop and mobileIn-app promo hub and deep linksCRM sequence and segmentationPushhouse adssocial grid and carousel
LaunchWeek 7
Legal and disclaimer reviewEngineering handoffQA across every surfacePost-launch read for the next month

Partner teams: copy, legal, CRM, and social. I directed the creative and held the line on what it all had to look like as one thing.

Chapter 01 · The brief

A brief you can say out loud

The ask arrived as one sentence: the first Cash App Friday of 2026 is almost here, and we are dropping $100 into 4,000 lucky winners' savings balances. Save $10, leave it there through February, and you are in.

Before opening a canvas I rewrote that as three constraints I could actually design against. New Year means celebratory, fresh start, forward facing, not another end-of-year retrospective. Cause and effect is the mechanic: you have to save to win, so the creative has to make that relationship visible rather than just state it. And it has to live everywhere, across web, social, product, email and push, which means whatever we make has to survive being a 9:16 story, a 640px email hero, and an in-app tile.

That last constraint kills more ideas than any brand guideline. If the concept can't survive a story and an email, it isn't a concept. It's a poster.

Chapter 02 · The braindump

Quantity first, on purpose

Before any concept, I give myself one page with no standards on it. Output. Weird factor. Questions. Play with scale. Play with gravity. Play with the unexpected. Make it make nonsense.

The point isn't that the nonsense ships. It's that the first ten ideas anyone has for a savings promotion are the same ten ideas, and the only way past them is to write them down and look at them. The braindump is where the obvious gets used up.

The same page carries the practical constraints so they are never an afterthought: motion and still for every asset, a 3D approach so positioning stays flexible late in the process, and three sizes, desktop full width, square, and social, from the start. And one question in the corner that shaped everything after it: how did last month's giveaway actually perform? Taste is a judgment call. Whether the previous version worked is not.

Chapter 03 · Three directions

Three directions, built out far enough to judge

Three directions went to review, and each was developed well past the pitch stage: premise, reference set, mocked key art, and a scaling test against the other products the giveaway would eventually visit, from Pay and Afterpay to Bitcoin, Savings, Card Offers, Pools and Referrals.

Games turned the giveaway into something you play, spotlighting a different micro-achievement each month and turning daily progress into a rewardable moment. Delivery treated every month as an unboxing, a different cash reward arriving in a different container. Rube Goldberg made cause and effect literal: you put $10 in here, and a chain of absurd, satisfying machinery pays $100 out there.

Presenting three fully built directions instead of one favorite and two strawmen is a leadership decision as much as a design one. It gives the room a real choice, and it makes the feedback about where we are going rather than what needs nudging.

Round one

The three directions

Each built to the same depth: premise, references, key art, and a test of how it scales across the rest of the product line.

Games
GamesParked
Delivery
DeliveryParked
Rube Goldberg
Rube GoldbergKept

Rube Goldberg won because it was the only direction where the mechanic and the metaphor were the same thing. Games and Delivery went into the file for a future month. Neither was wrong, they were early.

Chapter 04 · The edit

Forty lockups to find one

With a direction chosen, the work turns into volume. Type exploration, lockup after lockup. January Savings Giveaway. Save $10 for your chance to win $100. Cash App Friday Sweepstakes. Enter for a chance to win $100. The same information, restacked, resized and reweighted until one arrangement reads instantly at thumbnail size and still holds up full bleed on desktop.

Most of them are wrong in a specific and useful way. Stack too much and the offer disappears. Lead with the month and it reads like a calendar. Lead with the dollar amount and it reads like a scam. Lead with Cash App Friday and it borrows equity the franchise has already earned, which is the one that ran.

This is the part of the process that doesn't photograph well and matters most. Making forty is easy. Knowing which one to keep is the job.

Type exploration

Lockups, in sequence

A representative slice. Every one of these was a real candidate, sized and stress tested at social and web dimensions.

Stacked, month forward
Stacked, month forwardCut
Offer forward
Offer forwardCut
Cash App Friday lead
Cash App Friday leadKept
Split lockup
Split lockupCut
Condensed, all caps
Condensed, all capsCut
Amount as hero
Amount as heroCut
Badge treatment
Badge treatmentParked
Final, social and web
Final, social and webKept

Roughly forty lockups across four days. Two survived to production: one built for social, one that flexes into web and email.

Chapter 05 · Craft

Figma for the decisions, AI for the volume

The braindump asked for motion and still on every asset, and a 3D approach so positioning could stay flexible late. That is an enormous amount of asset production for a monthly promotion, and it is exactly where generative tooling earns its place.

AI generated the object studies, the containers, the machinery and the props, fast enough that I could judge a dozen versions of an idea in the time it used to take to render one. Figma stayed the place where decisions happened: the grid, the type, the crop, the sequencing, and the file everyone else works from. The two are not in competition. One makes options cheap, the other makes choices explicit and shareable.

What stays human is what was always the job. Which of the twelve is right. What gets cut. Whether the motion earns its runtime or is just movement.

Motion test
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Motion study. The object scales from small to large so savings growth reads in under two seconds.

Chapter 06 · Every surface

One brief, every surface it touches

A promotion is not a key visual. It is a system that has to survive an inbox, a lock screen, a feed, an in-app tile and a web page, each with its own constraints, its own copy length and its own legal requirements.

I designed and art directed the full set: the web page in desktop and mobile, the in-app promo hub with pre and post opt-in states and every deep link, the CRM sequence covering launch, opt-in confirmation, four reminder variants segmented across adults and teens, and the winners email, plus matching push notifications and house ads, a social grid and carousel, and story assets for both the reminder and the wrap.

Every one of them needs the disclaimer, the dates, the eligibility language and the same visual promise. The system exists so the fortieth asset is as considered as the first.

Deliverables

What one brief actually produces

The full launch set, from a single creative direction. Designed, art directed and shipped across five surfaces on a seven week timeline.

Web2 assets
Desktop pageMobile pageQR entry flowDisclaimer and legal
In-app3 assets
Promo hub tilePre-opt-in statePost-opt-in stateDeep links
CRM · Email7 assets
Launch announcementOpt-in confirmationReminder for no depositReminder for teensReminder for interest opt-inReminder for teen interestWinners email
Push · House ads8 assets
Launch pushReminder push x4Winners pushLaunch house adWinners house ad
Social6 assets
IG teaser gridIG grid postIG carouselIG storiesSocial videoX reminder and wrap

Launch date 1/23. Concepting opened 12/1, with concept reviews in weeks one and two and refinement running alongside copy, legal and CRM.

Launch
Set image in panel →

The live web page, desktop and mobile.

Chapter 07 · Results

What came back

The campaign ran, and the report came back four weeks later. Some of it was flattering and some of it was not. Both are here, because the unflattering part is the one that changed how I would build the next one.

Hover any line to reveal it. Tap on touch, or reveal them all.

Source: Cash App Friday Savings Report, social insights, February 2026.

Chapter 08 · The room

The work that happens between the files

Two formal concept reviews sat in the first two weeks, and I built toward them deliberately: round one to choose a direction, round two to pressure test it. In between I identified where I would need creative support and asked for it early, while there was still time for someone to do good work rather than fast work.

I also learned to ask for decisions, not approval. The most useful slide in either review was not a concept. It was the one that said: is the new direction for the green icons working, is the new direction for green and type working, and are we unblocked to move forward with theming. Three yes or no questions. Vague feedback usually means nobody was asked anything specific.

From there the work is cross functional by default. Copy owns the doc, legal owns the disclaimer, CRM owns the segmentation, social owns the calendar. My job as art director is to make all of it look like one thing, and to be the person who says what the one thing is.

The loop

The same five moves, every time.

It runs on its own. Hover to pause, or click any stage to take over.

01 / 05
Brief

Rewrite it as constraints

The ask arrives as a sentence. I turn it into three things I can design against: a tone, a mechanic, and a distribution constraint. The canvas does not open until those are sharp.

The results are not the end of the project. They are the first line of the next brief.

Explore the working file
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The full campaign file: braindump, territories, lockups, and every production surface in one place.

How I work

Every brief is different. These eight never change.

The case study above is one example. This is the operating system underneath it, and it runs the same way on a campaign, a homepage, or a design system. If you are weighing whether I would work the way your team needs, this is the honest answer.

01

Exploration

I make far more than I need. The first ten ideas anyone has are the same ten ideas, so I spend them fast and keep going until something surprises me.

02

Depth

Every direction gets built to the same standard: premise, references, key art, and a test of whether it survives everywhere else it has to live.

03

Design

Craft is the argument. Type, spacing, motion, and restraint are how a page earns trust before anyone reads a word of it.

04

Collaboration

I work with copy, engineering, legal, and brand from the first week rather than at handoff, so what I design is what actually ships.

05

AI

Generative tooling makes options cheap and production fast. I use it to widen the search, never to make the call.

06

Leadership

I run reviews that ask for decisions instead of approval, and I name the direction so the room has something real to push against.

07

Testing

I read how the last one performed before I open a canvas. Instinct sets the direction, evidence sets the priority.

08

Launch

The work is not finished at the mock. I carry it through every surface, every breakpoint, and every edge case until it is live.

If anything here is still an open question, ask me directly and I will answer it straight.

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