Privacy Policy
sidekick is built on the premise that your money is yours and your data is yours. this policy explains exactly what we collect, how we use it, and what rights you have. no legalese traps. just the truth.
1. who we are
Sidekick is a financial intelligence service operated by Sidekick Labs Inc. We provide daily spending summaries, AI-generated financial insights, and SMS-based money coaching through our Daily Dollar Dispatch.
Sidekick is not a bank, financial advisor, broker-dealer, or licensed financial planner. We provide informational tools only and do not constitute financial, investment, tax, or legal advice.
2. information we collect
We collect only what we need to provide the service.
We do not collect Social Security numbers, government IDs, passwords, or any data unnecessary to provide the service.
3. how we use your information
Deliver your Daily Dollar Dispatch and any SMS alerts you've opted into
Generate AI-powered spending insights personalized to your transaction history
Respond to questions you send via SMS to the Sidekick agent
Detect and prevent fraud, abuse, or unauthorized access
Comply with legal obligations
Improve and develop our service using aggregated, anonymized data
We do not use your personal financial data for advertising targeting, sell it to data brokers, or share it with any third party except as described in Section 4.
4. how we share your information
We share your data with the following service providers, solely to operate the service:
We may disclose information if required by law. We do not sell your personal information. Ever.
5. data retention
Phone number and email: retained while active. Deleted within 30 days of account deletion or STOP request.
Transaction data: cached up to 90 days. Purged on account deletion.
Plaid access tokens: deleted immediately upon account disconnection.
SMS logs: retained for 12 months for legal compliance, then deleted.
Server logs: 90-day rolling retention.
6. SMS terms and opt-out
By providing your phone number and submitting the opt-in form, you consent to receive recurring automated marketing and informational text messages from Sidekick.
Opting out via STOP immediately halts SMS delivery. Account data is retained per Section 5 unless you also request deletion.
Message frequency varies (typically 1 message per day)
Message and data rates may apply depending on your carrier plan
Reply STOP at any time to unsubscribe immediately
Reply HELP for help or contact hello@sidekick.money
Consent to receive SMS is not a condition of purchase
Supported on all major US carriers including AT&T, T-Mobile, and Verizon
7. your rights (all users)
Access: request a copy of the personal data we hold about you
Correction: request correction of inaccurate personal data
Deletion: request deletion of your account and all associated data
Portability: request your data in a machine-readable format
Objection: object to processing of your data for certain purposes
To exercise any right, email hello@sidekick.money with subject 'Data Request.' We respond within 30 days.
8. California residents — CCPA notice
If you are a California resident, the California Consumer Privacy Act (CCPA) grants you additional rights regarding your personal information.
To submit a CCPA request, email hello@sidekick.money with subject 'CCPA Request.' We respond within 45 days.
Categories collected: identifiers (phone, email), financial data (transaction records via Plaid), internet activity (usage logs). All used for service delivery only.
9. data security
All data encrypted in transit via TLS 1.2+
Data encrypted at rest using AES-256
Plaid access tokens stored encrypted, never logged in plaintext
Access to production systems restricted to authorized personnel only
No banking credentials are ever stored by Sidekick
In the event of a data breach affecting your information, we will notify you as required by applicable law, and no later than 72 hours after discovery.
10. children's privacy
Sidekick is not directed to children under 18. We do not knowingly collect personal information from anyone under 18. If we become aware we have collected data from a minor, we will delete it promptly. Contact hello@sidekick.money if you believe we have inadvertently collected data from a minor.
11. changes to this policy
We may update this Privacy Policy from time to time. The 'last updated' date at the top will reflect any changes. For material changes, we will notify you via SMS or email at least 7 days before they take effect. Continued use of the service after that date constitutes acceptance.
12. contact us
Questions, requests, or concerns about this Privacy Policy:
Sidekick is not a bank, financial advisor, or broker-dealer. Financial account data accessed read-only via Plaid Technologies, Inc. AI insights for informational purposes only — not financial advice. SMS sent by automated technology. Reply STOP to cancel, HELP for help. Msg & data rates may apply. We do not sell personal information. CCPA Notice · hello@sidekick.money